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NDIS Support Coordination · Sydney & Australia-wide

Support coordination that works as hard as you do.

We turn your NDIS plan from a document into action. Your coordinator finds providers who deliver, keeps your budget on track, and adjusts fast when life changes  in plain English, with same-day responses.

Level 1 · Support Connection
Short-term help to get connected
Level 2 · Coordination of Supports
Ongoing coordination — our core service
Level 3 · Specialist
For complex situations
The job, honestly

What a support coordinator actually does

Tap any card for the plain-English version.

Explains your plan

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Every budget line in plain English, so you know exactly what you're funded for — and what you're not.

Finds real providers

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Researched, shortlisted and vetted for fit. No cosy referral deals — we don't take kickbacks, full stop.

Negotiates for you

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Service agreements and prices sorted before you sign anything. You approve every choice.

Tracks your budget

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So funding lasts the whole plan period — no nasty surprises at month nine.

Prepares your reviews

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Evidence and reports ready before the NDIA asks. You walk into reviews prepared, not ambushed.

Fixes problems fast

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Provider not showing up? Support not working? We're on it the same day — and we don't drop it until it's fixed.

The levels

The three levels, in plain English

1

Support Connection

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Short-term help to understand your plan and connect with the right supports. Good for getting started or getting unstuck.

2

Coordination of Supports

Our core service
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Ongoing coordination to design and maintain your support network — providers found, budgets tracked, reviews prepared, problems fixed. This is what most people mean by "support coordination".

3

Specialist Support Coordination

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For complex situations that need a specialised approach — multiple systems, high risks, or big life transitions handled with extra care.

Not sure which level is you? That's completely normal — most people aren't. Call 1300 478 816 or send a referral and we'll work it out together. There are no wrong answers.
How it works

From referral to real support

Refer — five minutes

Online or on the phone. Only the basics needed.

We call the same business day

A real coordinator, not a call centre.

Meet & plan — about 15 minutes

Your goals, your plan, your way. No jargon.

Providers locked in

Chosen for fit, agreed prices, you approve everything.

Supports running

Often within the week.

We stay in your corner

Budgets tracked, reviews prepared, problems handled early.

Support you can measure

Same day

every call and referral answered

$0

hidden fees  priced to the NDIS schedule

Australia wide

by phone and video, Sydney at heart

Switching

Already have a support coordinator?

You can switch at any time  it's your plan and your choice. We handle the whole handover: notice, records, provider introductions. Most switches take under a week and cost you nothing extra.

Two Elevate Together coordinators reviewing a participant's plan togetherTalk about switching →
Common questions

Support coordination questions, answered

What does a support coordinator do under the NDIS?+
They turn your plan into action — explaining your funding, finding and vetting providers, negotiating agreements, tracking budgets, preparing reviews, and fixing problems when supports aren't working.
How is support coordination funded?+
From the Capacity Building budget in your NDIS plan. It's separate funding — using it doesn't reduce your therapy or core supports.
Can I choose my own support coordinator in Sydney?+
Yes — participants choose their own coordinator, and with us that choice works anywhere in Australia, not just Sydney.
Can I change support coordinators mid-plan?+
Yes, at any time. We handle the handover and most switches take under a week.
What's the difference between a support coordinator and an LAC?+
An LAC (Local Area Coordinator) works for an NDIA partner and helps many participants broadly. A support coordinator works for you specifically, funded by your plan, with time to go deep on your goals.

Ready to get more from your plan?

Referrals take five minutes. We respond the same business day.

Or call 1300 478 816

Start your referral

Only these four  we'll sort the rest on the phone.

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